Charles Hurst Toyota and Charles Hurst Vauxhall have both won a regional award for their work with the Motability Car Scheme. The accolade is part of a programme of awards run by Motability Operations, to recognise and reward outstanding customer service provided by local Motability dealerships and follows on from the Charles Hurst JEEP Motability award for customer satisfaction earlier this year.
The Dealer Awards programme is designed to reward best practice and ensure all Motability customers receive exemplary customer service across the Motability Scheme’s national dealer network. The Awards are judged on how a dealer delivers the scheme to customers, which is assessed by customer feedback and reviews of their performance. All winners of the quarterly awards are automatically entered into the national, annual awards which are due to be announced at the beginning of 2020.